top of page
  • Black Instagram Icon

Shipping, Returns and Exchange

Shipping Policy

Shipping Methods

  • delivery in Dubai

  • pick up in Dubai

  • delivery to another Emirates and cities in UAE

  • International shipping

Shipping Costs

  • Delivery in Dubai cost 25 aed

  • pick up in Dubai for free

  • Delivery to another Emirates and cities in UAE cost 35 aed

  • International shipping depend of your county charges around 70 aed

For domestic deliveries in case your order above 400 aed delivery will be for FREE​

For international shipping in case you order above 500 aed shipping will be for FREE

Payment Methods

For all kind of deliveries we are accepting card payment and PayPal. For deliveries in Dubai and pick up we accepting cash payment as well.

Shipping Times

Delivery in Dubai and UAE takes 1-2 working days after the order confirmation.

International shipping takes 5-7 working days (depend of the shipping provider)

Order Processing

Our costumer center working hard to process your order as faster as possible, so within 1 day maximum you can be sure that we contacted you with confirmation.​​

Return & Exchange Policy

Return Period

Our return and exchange policy is 7 days after you get your parcel​

Eligibility

​Make sure that items are in same condition, in original packaging and with all attached labels.​

Return Process

To make a return or exchange just contact us via email, Whatsapp or website chat and we will make sure that this journey will be smooth for you

Return Shipping for international deliveries​​

Free shipping can be provide in case of item damage or defection, receiving the wrong size or color from. In case of any another reasons return or exchange shipping fees will be applies 

Refunds

Refunds might be issued to the original payment method within 5-10 business days after receiving the returned item.​

Exceptions

All items can be exchange or return except: tights/stockings

Damaged or Defective Items

In case you got a damage or defective item we can provide the exchange of it after reviewing your request

Customer Support

You always can contact us in case of any questions

bottom of page